How do I file a claim with NatWest?

Select Silver / Reward Silver: 0345 601 5219. overseas: +44 2392 664 912.
Select Platinum / Reward Platinum: 0345 609 0453. overseas: +44 2392 668 650.
Black / Reward Black: 0345 601 7188. overseas: +44 2392 660 340. Minicom: 0345 600 0512.

How long does it take for a travel insurance claim to process?

A travel insurance claim will typically be approved or denied in 15 to 45 days, depending on the provider and the situation. Simple claims may be approved in as little as seven to 10 days, said Durazo. If you make mistakes submitting your claim, be prepared for a denial.

What is covered by NatWest travel insurance?

Emergency medical & related costs: emergency medical treatment while on a trip or for cutting short a trip due to illness (including COVID-19 or another pandemic), provided you were not suffering from the illness when you booked the trip and you were fit to travel when your trip started.

How long does it take for NatWest to refund money?

While there are no set timescales for how long a refund will take, if you are waiting for a refund we must wait 15 days for the refund to show on your account. If it hasn’t been 15 days yet and you have concerns, we recommend that you discuss those concerns with the company.

Can you claim money back on debit card?

Debit card payment protection and chargeback Debit card payments and purchases are not covered by section 75 of the Consumer Credit Act. But you might be able to make a claim for a refund under a voluntary scheme called ‘chargeback’. This might cover purchases of any value made on debit, credit or prepaid cards.

How does travel insurance claim work?

In most scenarios, travel insurance reimburses you for your covered financial losses after you file a claim and the claim is approved. Fortunately, a serious, disabling illness can be considered a covered reason for trip cancellation, which means you can be reimbursed for your prepaid, nonrefundable trip costs.

How long does it take to get a refund from travel Guard?

Due to unprecedented volume, please allow three business days for confirmation. Please select Refund if your policy was purchased within the last 15 days. Please select Vouchers if your policy was purchased over 15 days ago.

Why is my travel insurance claim taking so long?

When you’re traveling, things can go wrong in seconds. It can take a little longer, however, for your travel insurance to reimburse you for your covered financial losses. That’s because our claims processors closely review each claim for accuracy and authenticity before it’s approved.

Who provides Natwest breakdown cover?

Broken down and need assistance? If you’ve broken down and need help, call Green Flag now on 0345 609 0453 (Minicom 0345 600 0512).

Do I need to activate my Natwest travel insurance?

You don’t need to register, you’re automatically covered. If you would like to extend your cover to include pre existing medical conditions or are aged 70 and over, please call us. We may ask you to pay an additional premium or we may not cover your condition.

How do I upgrade my travel insurance with NatWest?

You can arrange an upgrade online at natwest.com/benefits. Just log in and select Travel Insurance to view the upgrade options. If you hold a Black account, then you can do this on the NatWest Premier Black mobile App. App available to Black account customers registered with Membership Services.

How do I make a travel insurance claim?

To make a travel insurance claim, please login to our Membership Services (opens in a new window). Alternatively, you can contact us on the numbers below. 0345 600 0512 (Minicom 0345 600 0512). Lines are open 24/7. If you need emergency assistance whilst abroad call us on: 0345 609 0453 or +44 1252 763 658. Lines are open 24/7, 365 days a year.

How do I access my NatWest premier black account on mobile?

If you hold a Black account, then you can do this on the NatWest Premier Black mobile App. App available to Black account customers registered with Membership Services. ‘Black account’ refers to Black and Premier Reward Black accounts.

How do I Find my travel insurance policy number?

Your policy number is also shown on the Confirmation of Cover letter which can be found by logging into at natwest.com/benefits (opens in a new window) and selecting the Use Benefit option for travel insurance. Do I need to tell you if I’m going on holiday to be covered under the annual Travel Insurance policy?