What is going on with Frontier Communications?
Frontier filed for bankruptcy in April 2020 with a plan to cut more than $10 billion of its $17 billion debt load by handing ownership to bondholders. It was the biggest telecom filing since WorldCom in 2002, reflecting years of decline in its business of providing internet, TV and phone service in 29 states.
Why is my Frontier Internet not working?
Restart My Router & Set-Top Box The best way to troubleshoot internet or TV problems is a reboot. Restarting/rebooting your router or set-top box resets your device and often fixes the problem.
How long does it take Frontier to restore service?
Please allow up to 24 hours for full restoration of service(s). If services have not been restored after that timeframe, please chat with us.

How can I make my Frontier internet faster?
Tips and tricks for faster Internet
- Reset your network. It sounds simple, but sometimes resetting your network is all you need to do to boost your Internet speeds.
- Check for conflicting signals.
- See what devices are on your network.
- Move your router.
- Update your browser.
- Scan for viruses regularly.
Is Frontier internet going out of business?
On April 14, 2020, Frontier Communications filed for bankruptcy. Your internet service isn’t going to be shut off because of the bankruptcy. For most Frontier customers, there won’t even be any interruptions of service.

Why does my frontier internet keep disconnecting?
Conclusion. Frontier internet keeps disconnecting because we have a bad Wi–Fi signal, damaged hardware, network congestion, outdated drivers, bad routers, or there’s an issue with Frontier’s infrastructure. If nothing gets the job done, it might be time to put Frontier’s support on the line.
How can I boost my Frontier WIFI signal?
5 Tips to Get a Stronger Wi-Fi Signal From Your Router
- Place your router centrally. This might seem like an obvious tip, but it’s one you shouldn’t ignore (we know from experience).
- Avoid interference: give the router space.
- Watch the number of devices.
- Change the channel.
- Invest in a Wi-Fi range extender or mesh network.
Is Frontier deposit refundable?
We may require that you provide us with a refundable deposit (“Customer Deposit”) prior to or upon the activation or reactivation of the Service. We may also require an additional Customer Deposit after activation of the Service if you fail to pay any amounts when due hereunder or seek to upgrade your Service.
How long does it take Frontier utilities to reconnect service?
Once reconnection is approved, your power will be turned on within 2 hours of Frontier Utilities submitting the reconnection transaction to your TDU. Frontier Utilities will notify you at least 3 days and not more than 7 days before your prepaid balance is estimated to drop to $10 (approximately 70kWh).